Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of URE POSH (“we,” “our,” “us”) services, website ureposh.com, and all related offerings, including POSH compliance services, training programs, advisory services, and workplace investigation assistance (collectively, the “Services”).

By using our Services, you agree to be bound by these Terms, along with our Privacy Policy, Cookie Policy, and Compliance Statement. If you do not agree to these Terms, you must not use our Services.

2. Scope of Services

• External IC Member services
• POSH awareness and sensitization training programs
• Drafting and reviewing workplace policies
• Compliance audits and reporting
• Advisory support for POSH investigations

3. Eligibility

Our Services are intended for use by corporate entities, institutions, registered organizations, and authorized representatives. By engaging us, you confirm that you are authorized to act on behalf of your organization.

4. Payment Terms

• All payments for our Services are to be made 100% in advance, prior to the commencement of any work, training session, or consultation.
• All fees are non-transferable and non-refundable under any circumstances, except as provided under Clause 8 (Exceptional Circumstances).
• We will not initiate any Services until payment has been received in full in our designated account.
• Any taxes, levies, or statutory deductions applicable will be borne by the client in addition to the agreed service fee.

5. Non-Transferability of Services

Services purchased are specific to the client organization and cannot be transferred, resold, or reassigned to any other party without our prior written consent.

6. Client Responsibilities

• Provide accurate and complete information necessary for service delivery.
• Ensure timely cooperation with our team to avoid delays.
• Maintain confidentiality of all proprietary material provided by us.

7. Limitation of Liability

• Consequences of delays caused by the client’s failure to provide required information.
• Legal or regulatory action arising from incomplete or false information provided by the client.
• Any indirect, incidental, or consequential loss resulting from the use or inability to use our Services.

8. Exceptional Circumstances – Amicable Resolution

In rare and exceptional situations, such as a government order, force majeure event, or an unavoidable cancellation caused by URE POSH, both parties agree to discuss and resolve the matter amicably. Possible resolutions may include:

• Rescheduling the service delivery at a mutually agreed date
• Adjusting the scope of services without additional cost
• Providing partial credit for future services (at our sole discretion)

Note: Refunds, if any, will be made solely at the discretion of URE POSH and shall be considered only in extraordinary cases.

9. Intellectual Property

All training materials, templates, policies, and other deliverables provided remain the intellectual property of URE POSH and may not be reproduced, distributed, or shared without prior written consent.

10. Confidentiality

Both parties shall maintain strict confidentiality regarding all proprietary and sensitive information exchanged during the course of engagement, except where disclosure is required by law.

11. Governing Law, Jurisdiction & Dispute Resolution

• These Terms shall be governed by and construed in accordance with the laws of India.
• All disputes, differences, or claims arising out of or in connection with these Terms shall first be referred to mediation at Patiala House Courts, New Delhi.
• If mediation fails, the matter shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration at New Delhi. The arbitral tribunal shall consist of a sole arbitrator appointed mutually by both parties.
• The courts at New Delhi, including the Hon’ble High Court of Delhi, shall have exclusive jurisdiction over all matters arising under or in connection with these Terms.

12. Contact Information